Legal documents

PKO App Privacy Policy – How your information is kept secure

Your privacy is our highest priority at pko app. Everything about how your information is collected, used, and protected is laid out here transparently.

Last updated: January 2026 Language: English (en-BD)

How pko app protects your privacy

SSL Encryption

All data transmission on pko app is secured with 256-bit SSL encryption. Every transaction and login is handled through a fully secure channel.

Your data is never sold

Pko app never sells your personal information to third parties. Your data is used solely to improve the platform and deliver our services.

Two-factor authentication

Enable 2FA (Two-Factor Authentication) to add an extra layer of security to your account. Unauthorized access is fully prevented.

Cookie controls

Pko app uses cookies only to enhance your experience. You can update your cookie settings at any time.

Secure data storage

Your information is stored on encrypted servers. Regular security audits ensure no unauthorized access is possible.

Your rights

You have the right to view, correct, and delete your own data. Contact our support team at any time and pko app will take the necessary action.

Important: By using pko app, you are agreeing to this Privacy Policy. If you have any questions, please contact our support team.

Introduction and privacy commitment

Welcome to pko app. We believe every user's personal information is their most valuable asset. That's why pko app has made privacy protection a top priority from day one.

This Privacy Policy explains what information pko app collects, why it collects it, how it is used, and how it is protected. It is a legally binding document and pko app adheres to it strictly.

Using the pko app platform means you consent to this Privacy Policy. If you disagree with any term, please stop using the platform and reach out to our support team to discuss.

What information pko app collects

Pko app collects only the information strictly necessary for the proper operation of the platform and delivery of services to members. No excessive or unnecessary data is collected.

Type of information Details Reason for collection
Identity information Name, date of birth, national ID KYC verification & age confirmation
Contact information Mobile number, email address Account registration & support
Financial information Payment methods, transaction history Deposit & withdrawal process
Gaming information Game history, bets, results Fair gameplay and dispute resolution
Technical information IP address, device information, browser Security monitoring and fraud prevention

If any information beyond the above list is collected, you will be notified separately and your consent will be obtained.

How your information is used

Pko app uses the information it collects solely for specified purposes. Data is never misused or applied beyond its original intent.

  • To create, manage, and complete account verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To personalize your gaming experience and send you relevant offers.
  • To maintain platform security and detect fraudulent activity.
  • To meet legal obligations and comply with regulatory authority requirements.
  • To provide customer support services and resolve complaints.
  • To conduct analytics that enhance platform technology and services.

Who your information is shared with

Pko app never sells your data. However, limited information may be shared with third parties in certain specific circumstances.

  • Payment processors: Transaction details required for mobile banking or bank transfers.
  • Game provider: Minimum information required for gameplay (player ID, balance).
  • Law enforcement agencies: Upon court order or lawful demand by a competent authority.
  • KYC verification provider: Authorized verification service providers for identity confirmation.

Our commitment: Third-party partners are contractually bound to uphold pko app's privacy standards. Your data remains protected at every step.

Cookie Policy

Pko app uses cookies to improve platform performance and make your browsing experience smoother and more personalized. Cookies are small data files stored in your browser.

  • Essential cookies: Essential for login sessions and security — cannot be disabled.
  • Functional cookies: Remembers your preferences and settings.
  • Analytics cookies: To analyze platform usage patterns and drive improvements.
  • Marketing cookies: To show you relevant offers based on your interests.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

Technical measures for data protection

Pko app uses industry-leading technical and operational measures to keep your information secure.

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Database secured with AES-256 encryption.
  • Regular security audits and penetration testing.
  • Two-factor authentication (2FA) for account security.
  • Automatic detection and blocking of suspicious login attempts.
  • Data backup and disaster recovery planning.
  • Security-trained staff who handle data access.

In the event of a security breach, pko app will notify the affected members within the legally required timeframe and take prompt action to resolve the issue.

Your rights over your information

Pko app believes you should have full control over your own data. That's why we provide you with the following rights.

  • Right to access: You can request to know what information pko app holds about you.
  • Right to rectification: You may correct any inaccurate or outdated information.
  • Right to erasure: You may request deletion of your data under certain circumstances.
  • Right to restrict processing: You can object to certain ways in which your information is used.
  • Data portability: You can request a copy of your information in a structured, portable format.

To submit a request: To exercise your rights, contact the pko app support team at [email protected] — we will respond within 30 business days.

How long your information is retained

Pko app retains your information only for as long as necessary. Once the purpose has been fulfilled and there are no legal obligations, the data is securely deleted.

  • Data for active accounts is retained for as long as the account remains active.
  • Financial transaction records are retained for a minimum of 5 years after account closure (for legal compliance).
  • KYC documents are generally deleted 5 years after account closure.
  • Gaming logs and activity records may be retained for up to 3 years.

Protecting children's privacy

Pko app strictly prevents anyone under 18 from gaming. We do not collect personal information from minors, and any such data discovered is deleted immediately.

If a parent or legal guardian believes their child has accidentally created an account on pko app, please contact our support team immediately — we will act promptly.

Warning: pko app is an adults-only platform. Any attempt to register by someone under 18 will result in permanent account closure.

Privacy Policy changes

Pko app may update this Privacy Policy when necessary. Any changes will be announced on the website and registered members will be notified by email.

For significant changes, at least 7 days' notice will be given before they take effect. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

  • This policy was last updated in January 2026.
  • For any questions regarding the Privacy Policy, please contact our support team.
  • Our Terms and Conditions Please read this page as well.

Your data is safe — join pko app today

Under pko app's strict Privacy Policy, we keep your information with the highest level of security. Register with confidence and enjoy world-class gaming.

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